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PILNE! Praca w biurze w Newcastle (odpisywanie na e-maile) dla osoby mówiącej w języku NIEMIECKIM. Wynagrodzenie £8/h |
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Wpisał SITEL
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Czwartek, 28. Listopad 2013 11:51 |
We are looking to appoint a team of German Email Advisors to represent our LOVEFILM client on a Fixed Term basis.
LOVEFiLM -is a UK based provider of home video and video game rental through DVD-by-mail and streaming video on Demand in the UK, Germany and Scandinavia. With over 2 million subscribers it has become the leading online DVD rental and streaming outlet in the UK and across Europe.
Summary of Primary Job Responsibilities- Dealing with inbound customer emails on a professional level with excellent grammar and spelling.
- Take ownership of customer enquiries or complaints with the aim to provide a resolution at the first point of contact.
- Enhance the customer experience through product knowledge and a genuine interest in entertainment.
- Achieve individual and departmental targets.
Knowledge/Skills/Abilities- Proven customer service experience.
- Fluent German Language Skills (fluent in both written and spoken).
Special Certifications- Candidates must have fluent written and spoken German language skills.
This is a Fixed Term role of approximately 8 weeks in duration, with the possibility of extension.
This role will be starting Monday 9th December, working Monday to Friday 9am to 5pm
Rate
Contact- CV to
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