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PILNE! Praca w biurze w Newcastle (odpisywanie na e-maile) dla osoby mówiącej w języku NIEMIECKIM. Wynagrodzenie £8/h
Wpisał SITEL   
Czwartek, 28. Listopad 2013 11:51


We are looking to appoint a team of German Email Advisors to represent our LOVEFILM client on a Fixed Term basis.


LOVEFiLM -is a UK based provider of home video and video game rental through DVD-by-mail and streaming video on Demand in the UK, Germany and Scandinavia. With over 2 million subscribers it has become the leading online DVD rental and streaming outlet in the UK and across Europe.

Summary of Primary Job Responsibilities

  • Dealing with inbound customer emails on a professional level with excellent grammar and spelling.
  • Take ownership of customer enquiries or complaints with the aim to provide a resolution at the first point of contact.
  • Enhance the customer experience through product knowledge and a genuine interest in entertainment.
  • Achieve individual and departmental targets.

Knowledge/Skills/Abilities

  • Proven customer service experience.
  • Fluent German Language Skills (fluent in both written and spoken).

Special Certifications

  • Candidates must have fluent written and spoken German language skills.

This is a Fixed Term role of approximately 8 weeks in duration, with the possibility of extension.
This role will be starting Monday 9th December, working Monday to Friday 9am to 5pm

Rate

  • £8/h

Contact

  • CV to Adres poczty elektronicznej jest chroniony przed robotami spamującymi. W przeglądarce musi być włączona obsługa JavaScript, żeby go zobaczyć.